Terms
Terms of use
This ‘Terms of Use’ is formulated and published pursuant to the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that requires the publication of Terms of Use and Privacy Policy for access or usage of a website. This Terms of Use agreement (the “Agreement”) governs your use of this website https://www.kurrentcharge.com/, and the corresponding mobile application (collectively, the “Platform”). The Platform is owned and operated by Numocity Technologies Private Limited, a private limited company registered under the provisions of the [Indian] Companies Act 2013 having its registered office at Bengaluru, Karnataka, India (the “Company”). The Company reserves the right to modify the terms contained in this Agreement at any time by posting such modifications on the Platform.
The modified Agreement would be effective from the date of modification that is posted by the Company on the Platform. If you do not agree to any term that is contained in this Agreement, please immediately cease your use of the Platform.
I. TERMS
Terms of Offer. The Platform operates a digital platform that enables users to discover nearby community EV charging stations in apartments, malls, shopping areas and public places. Users may use the Platform to top up their account using any credit card / debit card / UPI or wallet and use the credits to charge their vehicle on the go (the “Services”).
Proprietary Rights. The Company has proprietary rights in the Platform and you may not copy or reproduce the Platform or any of its components in any manner. The Company also has rights to all trademarks and trade dress and specific layouts of every page of the Platform, including calls to action, text placement, images and other information.
The Company grants you a limited sub-license to access and make personal use of the Platform, but not to download (other than page caching or mobile app but from Apple Store and Play Store only) or modify it, or any portion of it, except with express written consent of the Company. Such limited sub- license does not include/permit any resale or commercial use of the Platform or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Platform or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Application or any portion of the Platform may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Application or of the Company and/or its affiliates without the express written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the prior express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, ‘password mining’ or any other illegitimate means.
Taxes. You shall be responsible for the payment of any tax that accrues to you under applicable law as a result ofyour use of the Platform.
II. THE SERVICES
This Agreement and the Services provided by the Platform are available to any person over the age of eighteen (18) years who registers on the Platform in the manner provided herein. Persons below the age of eighteen (18) shall not be entitled to use the Platform or the Services, unless such use is through the User account of a parent or legal guardian.
All Users have to register and login for using the Platform. You must keep your account and registration details current and correct for communications related to you using the Platform. By agreeing to the Terms of Use, the User agrees to receive promotional communication and newsletters from the Company and its partners. The User can opt out from such communication and/or newsletters either by unsubscribing on the Platform itself, or by writing to Grievance@numocity.com.
III. PERSONAL DATA AND OTHER INFORMATION MADE AVAILABLE ON THE PLATFORM
The User shall read and understand the Privacy Policy available at https://play.google.com/store/apps/details?id=com.namp.kurrent (Android app) or https://apps.apple.com/in/app/kurrent-charge/id1546715144 (iOS app) so as to ensure that he or she has the knowledge of, (i) certain information that may be collected by the Platform; (ii) the purpose of collection and the use that such information is put to; and (iii) the entity that collects and retains the information etc.
(i) The Company is not responsible for the authenticity of the personal information or personal data that is supplied by a User on the Platform. The User shall be responsible for maintaining the confidentiality of his/her account access information and password, and the User shall be held solely liable for all usage of his/her user account and password, whether or not authorized by him/her. The User shall be obligated to intimate the Company regarding any misuse or suspected misuse of his/her user Account information.
(ii) Where a User provides information that is not authentic or is incomplete, the Company may at its sole discretion discontinue providing the Services to that User by disabling his/her User Account.
Each User represents and warrants to the Company that the content uploaded by them on the Platform shall not infringe the intellectual property rights of any person.
IV. THE PLATFORM AND THE SERVICES
Content; Intellectual Property; Third Party Links. In addition to providing the Services as stated above, the Platform may also offer other information related to the Services either directly or through indirectly through links to third-party websites. The Company may not be the sole owner of all the information that is made available on the Platform. The proprietary rights to all information that is created by the Company and made available on the Platform shall belong to the Company alone. Unauthorized use of any content or material that is available on the Platform may violate intellectual property rights of other parties. You shall use the content on this Platform only for personal, non-commercial use. Any links to third-party websites that are provided on the Platform are for convenience and does not amount to the Company being responsible, in any manner, for such third party websites and their content. You may use such third party content at your own risk.
The Platform shall not be used by you for any illegal or unlawful purpose. Your use of the Platform shall be in compliance with all applicable laws and regulations. You shall not interfere or hinder the use of the Platform by other Users or Users, and you shall not engage in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication.
By using this Platform, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Platform in a lawful manner. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from the Company or the applicable third party (if content belonging to such third party is being used).
Please note that the Company is only an “intermediary” as defined in Section 2(w) of the Information Technology Act, 2000 and can only control the information and content posted by itself on the Platform. The Company does not have the ability to control User/User-generated content on the Platform. You are solely responsible for your interactions with other Users/Users and any content you post. The Company may monitor interactions between Users and remove any content from the Platform that it considers objectionable or inappropriate.
V. RESTRICTIONS ON USE
You not host, display, upload, modify, publish, transmit, update or share any information that:
(i) belongs to another person and to which you do not have any proprietary right;
(ii) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(iii) harm minors in any way;
(iv) infringes any patent, trademark, copyright or other proprietary rights;
(v) violates any law for the time being in force;
(vi) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(vii) impersonates another person;
(viii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or
(ix) Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
The Company retains the right to remove from the Platform any content that contravenes any of the above conditions.
VI. DISCLAIMER OF WARRANTIES
You are accessing the Services available on the Platform and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through the Platform.
The Company is not liable for any issues or shortcomings in the use of the charging stations that are physically operated by third party charge point operators (CPOs).
The warranty, quality and genuineness of the services provided by such CPOS is the responsibility of the CPOsoperating such services.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the Service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the Service or/and resulting from unauthorized access to or/and alteration of User’s transmissions or/and data or/and arising from any other matter relating to the Service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned on the Platform be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Platform or the Platform material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
VII. REVIEWS, FEEDBACK, SUBMISSIONS
All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Platform or otherwise disclosed, submitted or offered in connection with use of the Platform (collectively, the ‘Comments’) shall be and remain the property of the Company. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise.
The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way.
The Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the Platform will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the Platform will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of ‘spam’. The Company does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the Platform. You hereby grant the Company the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates against all claims, loss and liabilities resulting from any Comments you submit.
Further, any reliance placed on Comments available on the Platform from a third party shall be at your sole risk and expense.
VIII. INDEMNIFICATION
You shall indemnify, defend and hold harmless the Company as well as each of its representatives, employees, contractors, agents, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses in relation to all claims arising out of (a) a breach of the obligations undertaken by you under the terms of this Agreement; (b) use or misuse by you of the Platform content; (c) breach of any intellectual property or other proprietary rights of any person or entity; or (d) the inaccuracy or incompleteness of any information or data you supplied on the Platform.
If and when so required, the Company may seek written assurances from you regarding your undertaking to indemnify the Company, and your failure to provide such assurances would amount to a material breach of this Agreement. The Company may participate in any legal proceedings where you are defending a third party claim related to your use of any of the Platform. You shall notify the Company of any third party legal proceeding that is initiated in relation to the Platform or the Services, to which legal proceeding you are a party.
IX. PRIVACY
Please refer to the Platform Privacy Policy at https://play.google.com/store/apps/details?id=com.namp.kurrent(Android app) or https://apps.apple.com/in/app/kurrent-charge/id1546715144 (iOS app), incorporated by reference herein, for information on the policy of the Company with respect to personal and sensitive information that is provided by the Users to the Platform.
X. REDRESSAL OF GRIEVANCES
If you have any questions or grievances regarding the Platform, or the contents thereof, you may reach out to [Kumaraswamy KS, VP Business Operations] of the Company’s customer support at Grievance@kurrentcharge.com (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised by a User within a period of one (1) month from when it is raised.
XI. USE OUTSIDE INDIA
Although the Platform may be accessible worldwide, the Company makes no representation that materials on the Platform are appropriate or available for use in locations outside India or that the Platform complies with the laws that are applicable in any jurisdiction that is outside India. Accessing the Platform from territories where the content of the Platform and/or the provision of the Services is deemed illegal is prohibited. Users accessing the Platform from locations outside India do so at their own risk and are responsible for compliance with local laws that are applicable to them. Any offer for any Service, and/or information made in connection with the Platform is void where prohibited.
XII. MISCELLANEOUS PROVISIONS
Force Majeure. The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, pandemic, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform.
Entire Agreement. This Agreement along with the Privacy Policy comprises the entire agreement between you and the Company with respect to the use of the Platform.
No Waiver. A delay or failure by the Company to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.
Notices: All notices given to you by the Company or by you to the Company shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to the Company:
Numocity Technologies Private Limited
1659, 5th Cross, 6th Main
RPC layout, Vijayanagar II Stage, Bangalore 560040
Notice to User:
At the email address provided by you at the time of registration on the Platform.
Governing Law; Jurisdiction. This Agreement is governed by the provisions of Indian law, including but not limited to the following:
(i) the Indian Contract Act, 1872;
(ii) the (Indian) Information Technology Act, 2000;
(iii) the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; and
(iv) the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.
This Platform originates from the State of Karnataka in India. This Agreement will be governed by the laws that are applicable in the State of Karnataka. By using this Platform, you consent to the jurisdiction and venue of the courts located in Karnataka, India in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.
Termination. The Company may terminate your access to the Platform without any notice to you if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement.
Privacy
Privacy policy
Numocity Technologies Private Limited recognises the importance of maintaining the privacy of the information belonging to you (the “User”). This Policy sets out details of how we treat user information we collect on our ‘Kurrent’ platform at https://www.kurrentcharge.com/ and the corresponding ‘Kurrent’ mobile application, (collectively, the “Platform”). The Platform is owned and operated by Numocity Technologies Private Limited, a limited liability company incorporated under the Indian Companies Act of 2013 and havingits registered office at Bengaluru, Karnataka, (the “Company”).
By visiting and/or using the Platform, you agree to the terms of this Privacy Policy and it shall be deemed that you have read in full, accepted and agreed to the terms herein. The Company reserves the right to modify the terms contained in this Privacy Policy at any time by posting such modifications on the Platform. The modified Privacy Policy would be effective from the date of modification that is posted by the Company on the Platform. If you do not agree to any term that is contained in this Privacy Policy, please immediately cease your use of the Platform.
This Privacy Policy is intended to be compliant with the requirements set out in the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000 and the General Data Protection Regulations issued by the European Union (the “GDPR”) to the extent applicable.
Information that is collected by the Company on the Platform shall be used by the Company only for the purpose of providing the Services (as defined below), and such information shall not be used, sold, transferred or rented in a manner that is not set out in this Privacy Policy.
Information that is collected by the Company
In providing the various services that are available on the Platform (the “Services”), the Company may have to collect certain personal information from you. This information would, inter alia, include the following:
Active collection: This refers to the information that is actively provided by you while registering on the Platform, while browsing on the Platform, while requesting for a demo or other information on the Platform or while making payments using the payment gateway on the Platform etc. Such information shall include a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) biometric information, h) password etc., and / or your occupation, interests, and the like. The Information as supplied by you enable us to improve our Services and provide you the most user-friendly experience.
Passive Collection: This refers to the information that is gathered by the Company using tracking code technology, browser cookies etc. for collecting information about your usage of our Platform. This information may be used by the Company for internal research to understand User demographics, interests and behaviour with a view to improving the functionality of the Platform. This information may include the URL of the website that you visited just before visiting the Platform or which one you go to after visiting the Platform, your computer browser information, and your IP address. The Company may also use third party analytics tools for collection and analysis of data.
While the Company does not actively collect any information from persons who visit the Platform, but do not register themselves on it or avail of the Services, certain portions of this Privacy Policy would be applicable to such visitors as well.
For passive collection of data, the Company may use tracking tools like Google Analytics, Google Webmaster, browser cookies etc. for collecting information about your usage of the Platform. This information may be used by the Company for internal research to understand User demographics, interests and behaviour with a view to improving the functionality of the Platform.
You acknowledge and agree that any and all information that is provided by you on the Platform is provided by you voluntarily and at your own risk. While the Company would make all efforts to ensure the safety and security of the information provided by you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by the Company for (i) providing the Services; and (ii) for meeting its obligations under applicable law. We store the information collected as described in this Privacy Policy for as long as you are a User of the Platform and/or as necessary to fulfil the purpose(s) for which the information was collected, to provide Services through the Platform, to resolve disputes, to pursue legitimate business purposes, to enforce our agreements, to establish legal defences, to prevent fraud, and to comply with applicable laws. Even if you delete your User account on Platform, the Company may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with the aforesaid obligations and its obligations under law (if any).
You shall be responsible for the accuracy of the information provided to the Company for the use of the Platform and the Services. If there is any mistake in or change to the personal information provided by you for the use of Platform, you shall immediately notify the Company at Grievance@kurrentcharge.com. You shall be solely liable for the consequences of providing incomplete, inaccurate or incorrect information on the Platform. Where the Company has reasons to believe that the information provided by you on the Platform is incorrect or incomplete, the Company may restrict you from using the Platform by disabling your User Account.
If you want to discontinue the use of the Platform, or if you want to withdraw the consent granted to the Platform for collecting and processing your data, please notify the Company at Grievance@kurrentcharge.com .Once you discontinue the use of the Platform or withdraw your consent, the Company shall retain the personal information provided by you on the Platform for such time period as may be mandated by applicable law and thereafter erase the same in full.
User Rights pertaining to Data shared on the Platform
If you have entered and saved any information on the Platform, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we rectify or erase any personal data we hold about you. Please send your request to Grievance@kurrentcharge.com
Updating your account information: If you have an account, you may be able to review the information you provided to us by logging into your account page and adjusting the settings under the “Account”.
Email communications: If you receive an unwanted email from us, you can update your preferences by accessing the email preferences in your account settings page, or you can notify us at Grievance@kurrentcharge.com.
Telephone/Text communications: If you receive an unwanted call or message from us, you can update your preferences by requesting to us at the following email address Grievance@kurrentcharge.com
Deletion or Other Request: To request deletion of your information or for another request regarding your information, please send an email toGrievance@kurrentcharge.com. We will respond to your request within a reasonable timeframe, or otherwise in accordance with applicable law. We will retain your information for as long as your account is active or as needed to provide you the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Use of your personal information by the Company:
To contact you: The contact information you provide would be used by the Company to contact you in relation to the provision of the Services. We would also use it to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes.
To improve the quality of the Services. The Company might use your information to improve the functionality of the Services, understand how you use the Services and the Platform and to ensure that its quality is maintained / bettered. We may also use your information to develop new products, services, features, and functionality.
For security purposes. The Company might use the information provided by you on the Platform to protect our company, our customers, or our websites.
For marketing purposes. The Company might send you information about special promotions or offers by itself or its subsidiaries and affiliates. The Company might also notify you of new or improved features on the Platform.
Transactional communications. The Company may also contact you by way of emails or SMSs to keep you informed of the various actions taken by the Company in the course of providing the Services.
The Company shall use your information only in a manner that is permitted by applicable law.
Processing of the data collected by the Platform
Any processing of data that is undertaken by the Company shall be only for the purposes expressly set out in this Policy. No portion of the data processed by the Company would be published by the Company unless such publication is part of the Services. If you want to object to any data shared by you being processed by the Company, you may send us an email at Grievance@kurrentcharge.com and immediately cease using the Platform.
Sharing of information by the Company with third-parties:
Customers and Employees. The Company shall share your information with its customers and employees who are directly connected with the provision of the Services.
Service Providers. The Company shall share your information with other persons who the Company has contracted with for assistance with performing the Services such as payment processors or transactional message processors.
Compliance with law. The Company might share your information to respond to a court order or subpoena. The Company may share your information if a government agency or investigatory body requests the Companyto do so.
Mergers and Acquisitions. If the Company sells its business or hives of a portion of the same to a new entity, your personal information that is available on the Platform may be transferred to the new entity.
SECURITY OF YOUR INFORMATION
The Company discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process transactions on our behalf or to provide the Services, and (ii) that have agreed not to disclose it to others. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Information about each User that is maintained on the Platform and the Company systems is protected using industry standard security measures. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at Grievance@kurrentcharge.com However, no security measures are perfect or impenetrable, and the Company cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. The Company is not responsible for the circumvention of any privacy settings or security measures relating to the Platform by any User or third parties.
Your security is a priority and we strive to provide a safe and secure environment for our customers; however, please note that we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Please note that neither the Company nor any of its employees would have access to the password that relates to your User account on the Platform. You shall be solely responsible for protecting your login credentials to the Platform, and the Company shall not be liable in any manner for unauthorised use of your login credentials. You shall be liable to the Company for any loss suffered by the Company as a result of unauthorised use of your login credentials. In the event of any misuse or suspected misuse of the same, please notify the Company at Grievance@kurrentcharge.com.
While the Company shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage devices and storage technology, hardware, computer crashes, breach of security and encryption etc.
COOKIE POLICY:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you grant the permission, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. The Company uses traffic log cookies to identify which pages are being used. This helps the Company analyze data about web page traffic and improve the functioning of the Platform. This information is used by the Company only for statistical analysis and then the data is removed from the system. Please note that the Company does not have any control over the cookies that are placed by third party links on the Platform. The Company does not represent to you that such third party websites have their own privacy policies or that the information that is provided by you to them would be secure.
When you visit the Platform, your name and email address may be saved in cookies. These are for your convenience so that you do not have to fill in your details again when your session is active. These cookies will be saved on your computer until you delete them.
THIRD PARTY SITES
If you click on one of the links to other third party websites that may be available on the Platform, you may be taken to websites that the Company does not control. This Privacy Policy does not apply to the privacy practices of those websites.
The Company shall not be liable for the misuse of your personal information by third party websites.
The Company may, at its sole discretion, use third-party advertising companies to serve ads when a User visits the Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
SOCIAL MEDIA FEATURES
The Platform includes Social Media Features, such as the Facebook button and widgets, such as the “Share” button, or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on the Platform. Your interactions with these features are governed by the privacy policy of the entity providing it and the Company has no control over the same.
OUR POLICY TOWARD CHILDREN
This Agreement and the Services provided by the Platform are available to any person over the age of eighteen (18) years who registers on the Platform in the manner provided herein. Persons below the age of eighteen (18) shall not be entitled to use the Platform or the Services, unless such use is through the User account of a parent or legal guardian.
REDRESSAL OF GRIEVANCES
If a User has any questions or grievances regarding the Platform, the contents thereof, the manner in whichpersonal data is being collated or processed by the Platform or regarding the Services, the User may reach out to [Kumaraswamy KS, VP Business Operations] of the Company customer support atGrievance@kurrentcharge.com (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised by a User within a period of one (1) month from when it is raised.
Where the Company requires additional information to process and respond to the query raised by a User, the Company shall notify the User of the same.
MISCELLANEOUS PROVISIONS
Force Majeure. The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, pandemic, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform and the provision of the Services.
No Waiver. A delay or failure by the Company to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.
Notices: All notices given to a User by the Company or by a User to the Company or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to the Company:
Numocity Technologies Private Limited
Disha - 1st Floor, Plot No 5 & 6, 2nd Stage
Peenya Industrial Area IV, Peenya
Bengaluru - 560058, Karnataka
Email: Grievance@kurrentcharge.com
Notice to User:
At the email address provided by you at the time of registration on the Platform.
Governing Law; Jurisdiction. This Privacy Policy is governed by the provisions of Indian laws.
This Platform originates from Karnataka, India. This Privacy Policy will be governed by the laws that are applicable within the country of State of Karnataka. By using this Platform, you consent to the jurisdiction and venue of the courts located in Bengaluru, Karnataka in connection with any action, suit, proceeding or claim arising under or by reason of this Privacy Policy.
Refund policy
Refund of payments made may be requested by Users of the Platform.
Once the closed wallet of a User is topped up, the User may decide that he/she does not want to use the Platform’s services anymore. In such a case, the Company may allow a refund to the concerned User. However, such claims for refund shall be allowed by the Company only for a period of two (2) months from the date on which the amount that is claimed for refund was added by the User to his wallet. Refunds claimed beyond the expiry of this time period shall not be valid.
